2012-02-08 Useless Wire Stripping Tool

This combination wire stripper and cutter is the worst tool I’ve ever purchased.  I purchased it at the local hardware store (they’re now out of business) and didn’t notice the sign on the cabinet.  I got home and tried the wire stripper out on a piece of 24 AWG stranded wire.

When I put the wire between the jaws at the right end )(top picture) and squeezed the handles, the outer jaws grasped the wire and the inner jaws cut the insulation and pulled it off. All was fine and dandy.  When I let go of the handles, the two jaws went back together as expected, and the now stripped strands were crushed and crumpled by the jaws as they went back together.  The wires were now a very fine tangled mess!

I went back to the hardware store and asked for a refund.  The boss told me no, and to read the sign on the cabinet.  The sign said NO REFUNDS ON TOOLS.  He said to contact the manufacturer.

I sent a complaint letter to the manufacturer, some company in Hawaii, and asked for a refund and RMA number (return materials authorization).  I received back a package with a letter apologizing and it included two more of the same tools!!!  Like, do I need two more useless tools?  NO!

BUYER BEWARE!!