The most disappointing thing is that FERC was supposed to create this office of public participation back in 1978, but pushback from the utilities prevented financing it. So all these years the people have had almost no voice on what’s going on. No wonder there have been pipeline protests. That’s outright criminal.
https://grist.org/energy/ferc-may-finally-help-the-public-understand-wtf-it-does/amp/